Mounting Terms/Conditions

1. Introduction

This Service Agreement ("Agreement") is made between TV Wall Mounters LLC, doing business as Visionary AV Solutions ("Company," "we," "us," or "our"), and the subscriber ("Customer," "you"). This Agreement sets forth the terms under which you agree to use our Home Entertainment Care Plans ("Services").

2. Acceptance of Terms

By subscribing to our Services, you agree to be bound by this Agreement, our Privacy Policy, and any other relevant documents provided during the subscription process.

3. Description of Services

Our membership plans require a 12-month commitment and include the following:

Basic Plan: Installation of a fixed TV mount for TVs under 55 inches, soundbar setup, troubleshooting support, loaner TV provision, and delivery for a fee. Includes referral rewards. Basic Plan members receive a 15% discount on products and services.

Premium Plan: Includes all Basic Plan services plus additional TV mounts, PC and printer setup, smart home consultations, priority service response, and free delivery within 50 miles. A 1-year extended warranty on two TVs is also included. Premium Plan members receive a 20% discount on products and services.

Elite Plan: Includes all Premium Plan services plus installations for up to five TVs with one full-motion mount, outlet installation, advanced AR tech support, and a 1-year extended warranty on three TVs. Additional warranties are offered at a discounted rate. Elite Plan members receive a 30% discount on products and services.

Note: Once the customer's free benefits have been used, additional services will be paid for via credit or debit card, or any available payment method at that time, based on the regular price and then discounted depending on the tier of the customer's membership level.

4. Term and Renewal

12-Month Commitment: By enrolling in any of our membership plans, you agree to a 12-month term that must be completed to avoid a cancellation charge.

Automatic Renewal:

Monthly Plans: Your monthly subscription will renew automatically each month until canceled. At the end of the 12-month period, the plan will restart automatically without notice, obligating you for another 12-month term unless you cancel prior to the renewal date.

Annual Memberships: Annual memberships will be renewed the following year unless you choose to cancel the plan prior to the renewal date.

5. Fees and Payment

Subscription Fees: Fees are billed annually in advance for annual memberships or monthly for monthly plans.All payments are non-refundable once made.

No Refunds: Once payment is made on the plan, no refunds will be provided, regardless of usage or cancellation.

Collection of Unpaid Accounts: Any unpaid balances will be sent to collections 30 days after a subscription payment becomes due and remains unpaid. Customers will be responsible for all collection fees, which may be based on a percentage at a maximum of 35% of the debt, plus any other costs incurred during the collection process.

6. Cancellation Policy

Cancellation Procedure: To cancel your membership, please contact us at **tickets@tvwallmounters.com** or use our live chat service.

Effective Date of Cancellation: Once a member cancels membership, the plan will continue until the end of the current payment term but will not be renewed. We encourage members to cancel 30 days ahead of a due date to avoid new charges.

7. Early Cancellation Fee

Early Termination: If you cancel your subscription before completing the 12-month commitment, you will be charged an early cancellation fee equal to the remaining months left on the membership.

Example: For instance, if you cancel your membership after 5 months, you will be responsible for paying the fees for the remaining 7 months of the 12-month term.

Customer Responsibility: Customers are encouraged NOT to enroll if they do not intend to pay for the program for the full 12 months.

8. Plan Modifications

Plan Upgrades: You may upgrade your service plan at any time during the 12-month term.

Plan Downgrades: Downgrades are permitted after maintaining the upgraded level for at least eight months.

9. Additional Provisions

Service Delivery: Delivery is free within 50 miles for Premium and Elite plans; the Basic Plan delivery incurs a $45 charge.

Recycling Service: Free electronic recycling is available for all members.

Hero Discount: Military personnel, police officers, firefighters, and medical personnel are eligible for three months free on any annual plan.

10. Discounts on Products and Services

Basic Plan Members: Receive a 15% discount on products and services.

Premium Plan Members: Receive a 20% discount on products and services.

Elite Plan Members: Receive a 30% discount on products and services.

11. Payment for Additional Services

Post-Benefit Services: Once your free benefits have been utilized, any additional services will require payment via credit or debit card, or any available payment method at that time.

Discount Application: Charges for additional services will be based on the regular price and then discounted according to your membership level.

12. Dispute Resolution

Arbitration: Disputes arising from this Agreement shall be settled through binding arbitration according to the American Arbitration Association's rules.

13. Legal Provisions

Governing Law: This Agreement shall be governed by the laws of the state where TV Wall Mounters LLC is headquartered.

Severability: If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions will remain effective.

Entire Agreement: This document constitutes the entire agreement between the parties regarding the subject matter and supersedes all prior agreements.

14. Contact Information

For any inquiries or concerns about this Agreement or the Services, please contact us via our website, email us at tickets@tvwallmounters.com, or use our A.I. chat service which can assist with questions and transfer you to live chat service during regular business hours.

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By signing up for our membership plan, you acknowledge that you have read,

understood, and agree to all the terms and conditions outlined in this Agreement.

TV Wall Mounters is committed to providing our customers with the highest quality service. When scheduling appointments, we ensure that our technicians arrive within a three-hour window. For example, if your appointment is set for 9 am, the technician is expected to arrive between 9 am and 12 noon. Our goal is to maintain punctual appointments, reflecting our attention to detail, professionalism, and dedication to completing your project in a timely manner.

However, unforeseen circumstances may occasionally disrupt our schedule. If the team encounters difficulties with a prior customer, it may cause delays, as we prioritize not leaving projects unfinished. We understand the importance of each customer's request and strive to treat all projects with equal importance.

Our service area spans a 120-mile metropolitan region, subject to traffic congestion, accidents, road stoppages by CHP, and other travel-related challenges. Despite our best efforts, there are times when we may arrive late.

Policy on Late Arrivals

1. No Entitlement to Discounts or Free Services: Late arrivals do not qualify for discounts, free services, or additional services.
2. Communication and Rescheduling: If we anticipate a delay, we will attempt to call, text, or email you to reschedule or adjust your service time. If necessary, we may reschedule your service to a different day, especially if the installation would extend beyond 7:30 pm.
3. Refunds and Cancellations: At management's discretion, a refund may be provided, and the service canceled if deemed necessary.
4. Quality Assurance: Regardless of our arrival time, we ensure that the quality of service remains high.

Please note, we cannot be held responsible for any loss of work time, missed appointments, missed flights, or any other inconvenience caused by our delay. By scheduling with us, you acknowledge the possibility of unforeseen delays and agree to reschedule if necessary.

Thank you for your understanding and cooperation.

For the majority of installations, the process runs smoothly without any delays. As a standard practice, we allocate between 45 to 90 minutes per item in your order, depending on the complexity of the task. Additionally when estimating for bigger projects we often include directly in the estimate and invoice a set number of hours we believe will allow us to complete the task assigned. However, certain items in our inventory may entail additional charges due to their intricate installation requirements.

Once a project, whether it is an in-wall system, recess box installation, painting and patching, or any similarly involved task, exceeds the 90-minute mark, hourly fees will be applied. These fees are billed in 15-minute increments at a rate of $135 per hour. While our technicians and staff strive to complete projects promptly and efficiently, unforeseen challenges may occasionally extend the allotted time. Again, if yiu are having an audio visual system installed, a projector being installed in a difficult to reach place or some project we feel we exceed 90 minutes this is normally stated in the invoice for a set number of hours. Once we have exceeded those hours, the billing proceeds in 15-minute increments at either the rate if $135 per hour or at whatever rate sales set this rate at when your deal was being negotiated.

We cannot predict or foresee potential issues. We diligently ask questions to minimize additional charges. Estimates provide a snapshot of potential pricing, contingent on consistent factors. Estimates are subject to change at any time. We cannot expect our staff or contractors to work without compensation. Their time is equally valuable to yours.

The following unforeseen challenges could impact the installation process and extend the time required:

1. Material shortages: Delays or shortages in acquiring necessary materials or components for the installation could arise due to customer not providing correct materials, incomplete mounting kits or other reasons materials could be short. This may require additional time to source alternative materials or reschedule the installation once the necessary items become available.

2. Unexpected site conditions: Upon arrival at the installation site, unforeseen site conditions such as structural abnormalities, wiring complications, fireblocks, etc may be encountered. Addressing these conditions may involve additional preparatory work, safety measures, or modifications to the installation plan, thereby extending the overall project timeline.

3. Unforeseen damage: Discovery of pre-existing damage or hidden issues within the installation area, such as damaged walls, faulty wiring, or unforseen objects hidden withint the wall, may necessitate repair, demolition or remediation before proceeding with the installation. Assessing the extent of the damage, sourcing replacement materials, and executing repairs could significantly prolong the completion time of the project.

4. Customer requests or changes: Last-minute requests for alterations to the original installation plan, changes in TV placement, the purchase of a larger TV without our knowledge or additions to the scope of work may impact the project timeline. Assessing the feasibility of the requested changes, obtaining approval from relevant stakeholders, and implementing the modifications could result in delays as the installation process is adjusted to accommodate the new requirements.

Please note that while these challenges represent common scenarios that may extend installation time, this list is not exhaustive. Various other factors, could also contribute to project delays.

Additionally, we do not waive or provide refunds for time worked in excess of the 90-minute rule.

At Wall Mounters LLC, we deeply value the trust and relationships we've nurtured with our customers through our commitment to providing premier service in TV and digital display installations. We acknowledge that schedules can be dynamic, affecting both our valued clients and our dedicated team. In response, we have refined our cancellation and rescheduling policy to strike a balance between flexibility for our clients and fair compensation for our technicians. This revised policy is designed to ensure we can continue delivering the high-quality service our customers expect while respecting the time and dedication of our technicians. Please note, this policy applies uniformly to both residential and business clients and highlights that there is no cooling-off period for service cancellations or rescheduling.

Effective 03/07/2024 - Updated Cancellation and Rescheduling Policy:

- Cancellation Fee: A cancellation fee of 20% will be applied to all service appointment cancellations. This fee compensates for lead costs, credit card processing fees, and potential revenue loss, while also discouraging frivolous bookings. Our aim is to maintain the exceptional level of service our clients deserve.

- Within 24 Hours Notice: Cancellations made within 24 hours of the confirmed appointment time will incur the 20% cancellation fee. This policy is in place to offset the impact such short-notice cancellations have on our scheduling and technician availability.

- Less Than 3 Hours Notice: Cancellations made less than 3 hours before the scheduled appointment time will result in a charge for the full amount of the scheduled service or a return ticket fee of $115, whichever is greater. This ensures our technicians are compensated for their reserved time and the opportunity cost of other potential jobs.

- Rescheduling Fee: A 20% fee will also be applied to appointments that are rescheduled within 24 hours of the original appointment time. This fee addresses the administrative and scheduling efforts required to accommodate the new appointment.

We value transparency and open communication and encourage our clients to inform us as soon as possible should a need to change their appointment arise. Implementing these fees is aimed at reducing disruptions, allowing us to uphold the quality and reliability of the service that our clients expect.

We thank you for your understanding and cooperation with this updated policy. Should you have any questions or require assistance with your appointments, please feel free to contact us at 888.889.2556 or by chatting with us during business hours.

Ensuring your satisfaction and maintaining your trust in our services remain paramount to our team.

1. On-site Estimates: Effective May 3, 2024, TV Wall Mounters will charge a fee for on-site estimates that varies based on the customer's location. The fee will range from $59 to $75, designed to cover the travel and labor costs of our staff who conduct site visits to provide a comprehensive assessment for potential services.

2. Virtual Estimates: TV Wall Mounters offers free virtual estimates using Teamviewer Assist AR software. This service allows customers to connect with our team using Android, iOS devices, iPads, or any web browser. It facilitates our experts remotely viewing the area in question, making the estimating process more convenient and efficient.

3. Fee Credit: Charge for on-site estimates will be credited towards the final cost of services if the customer proceeds with an approved estimate from TV Wall Mounters. This credit ensures that the initial investment in the on-site estimate is valued in the final service delivery.

4. Virtual Setup and Support: TV Wall Mounters also offers virtual setup and support services at a rate of $75 per hour, with a minimum charge of two hours. These services assist customers in setting up and troubleshooting via remote guidance, leveraging the real-time, interactive capabilities of Teamviewer Assist AR software. Payment for these services must be made in advance and is non-refundable. If you miss your scheduled appointment, no penalty will be assessed. Instead, any unused time will be credited to your account. This credit remains valid for one year from the date of purchase and cannot be exchanged for cash. However, you may apply this credit towards other services offered exclusively by TV Wall Mounters.

5. Payment Terms: All fees for on-site estimates and virtual support must be paid in full ahead of the actual service. Payments should be made in accordance with the terms specified in the original service agreement or as subsequently agreed upon between TV Wall Mounters and the customer.

6. Customer Responsibilities: When engaging with TV Wall Mounters through "TeamViewers Assist AR Platform," customers are advised to:

Dress Appropriately: As the customer’s camera will be in use during virtual sessions, appropriate attire is required as if in a face-to-face meeting.
Follow Instructions: Customers should follow the guidance provided by our technicians to ensure effective and safe service. -
Prepare the Environment: The area should be well-lit and free of unnecessary noise and interruptions to facilitate a clear and productive virtual interaction.
Device Preparedness: Ensure your device is charged or plugged in and that your internet connection is stable prior to the appointment to avoid disruptions.

By using TV Wall Mounters’ services on or after May 3, 2024, you agree to these updated terms and conditions. We appreciate your cooperation and look forward to serving you with these enhanced service options.

At Wall Mounters LLC, we prioritize transparent and fair financial policies to ensure a smooth experience for our clients while safeguarding our operational integrity. Here is an updated overview of our deposit and cancellation fee policies, reflecting our commitment to clarity and customer satisfaction.

Deposit Policy & Card On File Requirement:

- Deposit and Card on File Requirement:

To secure your appointment and ensure that we allocate the necessary resources for your service, the following deposit requirements are in place:

For services priced under $999, a 50% deposit is required.
For services valued at $1000 or more, a 75% deposit is necessary to activate your job ticket.

Please note that these deposits are crucial for securing your booking and cannot be processed using Cash App or Venmo. To maintain the integrity and security of our transactions, we require a credit or debit card on file for every job. This policy helps us provide you with timely and efficient service, ensuring that all aspects of your installation are handled professionally.

- Payment Methods for Deposits: Deposits can be made using credit card, debit card, or ACH transfers. Please note, ACH payments are exclusively available for business clients approved by our credit department. This ensures a streamlined and secure transaction process tailored to the needs of our diverse clientele.

- Refundable Deposits: Deposits for future jobs (services scheduled to commence on the next business day following an order) are refundable within 2 hours of the order being placed, providing clients with flexibility should immediate changes to their plans be necessary. However, it's important to highlight that same-day orders do not qualify for a refund, underlining the commitment and resources allocated to these expedited service requests.

Cancellation Fee:

- Implementing a Cancellation Fee: A cancellation fee of 20% will be deducted from the deposit for any cancellation. This fee is calculated based on the total invoiced amount and is designed to cover the administrative and resource allocation costs incurred from the time of booking to the point of cancellation. The remainder of the deposit, after the cancellation fee has been applied, will be handled according to our refund policy, ensuring transparency and fairness in every transaction.

Forfeiture of Deposits:

- Non-Cancellation and Work Completion Claims: Deposits are forfeited if the customer does not cancel or notify us that the project will no longer proceed. This includes instances where our technicians arrive on-site only to be informed that the work has been completed by another provider. Such situations necessitate the forfeiture of the deposit as compensation for the resources and opportunities lost due to the lack of prior notification.

Courtesy Credit:

- Management Discretion on Credits: On a case-by-case basis, management may elect to convert the forfeited deposit into a credit for future work, valid for one year from the date of issuance. This gesture of goodwill acknowledges the value we place on our customer relationships, offering flexibility while maintaining our service standards.

ACH and Check Payments:

- Business Payments: ACH payments are accepted exclusively from business clients, underscoring our commitment to efficient and secure payment processing. Similarly, we accept check payments from business entities through our online payment processor, Melio. Physical checks are not accepted and will be returned to the sender with guidance to utilize the Melio portal, reinforcing our policy that checks are only accepted from businesses via this secure and streamlined method.

Additional Deposit Clause in Case of Project Extension and Cost Increase

Project Cost Review and Additional Deposit Requirement: In the event of a project extension beyond the initial estimated completion date, which results in any increase or the total project cost increase exceeds $1,000 and/or the deposit amount does not meet the 50% or 75% threshold set at the beginning of the job, TV Wall Mounters LLC shall conduct a comprehensive cost review. The purpose of this review is to ensure that the financial obligations between TV Wall Mounters LLC and the Client are clearly understood and agreed upon, reflecting any adjustments necessary due to project scope changes, unforeseen complications, or other factors contributing to the cost increase.

To secure the continuation of the project and the allocation of resources necessary for its completion, an additional deposit will be required to maintain a minimum deposit threshold of 50% or 75% (whichever was set at the beginning of the project) of the updated total project cost. This policy ensures that TV Wall Mounters LLC can sustain high-quality service and project continuity, safeguarding both parties' interests.

**Example:** If the initial project estimate was $1,000, requiring a $500 deposit, and the project scope expands or other factors increase the total estimated cost to $2,000, an additional deposit of $500 will be required to bring the total deposit amount to $1,000, maintaining the 50% threshold.

Payment Method and Authorization: By providing a credit or debit card, and paying an initial deposit, the Client agrees to provide TV Wall Mounters LLC with a valid payment method to be kept on file. In the event an additional deposit is required as outlined above, TV Wall Mounters LLC is hereby authorized to charge the Client's payment method on file for the necessary amount to meet the updated deposit requirement. TV Wall Mounters LLC will notify the Client of any such charges, providing a detailed breakdown of the additional deposit amount and the adjusted total project cost. This additional deposit may be taken with or without your previous knowledge.

This clause is designed to ensure financial clarity and project viability, protecting the interests of both TV Wall Mounters LLC and our valued clients. By paying an initial deposit and signing the intake form, the Client acknowledges and agrees to the terms outlined in this Additional Deposit Clause.

Refund Policy:

At TV Wall Mounters LLC, we are dedicated to providing exceptional service, aligning with the expectations and schedules of our customers while ensuring fair compensation for our technicians. We recognize that plans may shift without warning, prompting us to streamline our cancellation and refund policies. These adjustments are designed to effectively address sudden changes and minimize disruptions, applicable to both residential and business clients. It's important to note that our policies do not include a cooling-off period, and the cancellation fee is calculated based on the total invoiced amount.

Cancellation and Rescheduling Policy:

1. Cancellation Fee: A 20% cancellation fee is applied to all cancellations, calculated from the total amount invoiced. This fee is deducted from any deposits or payments already made, compensating for lead costs, credit card processing fees, and the prevention of potential revenue losses. This ensures we maintain our commitment to delivering premium service.

2. 24-Hour Notice: Cancellations made within 24 hours of a confirmed appointment attract the 20% cancellation fee. The balance, after the deduction of this fee, will be eligible for a refund, subject to the terms of our refund policy.

3. Less Than 3 Hours Notice: Cancellations occurring less than 3 hours before the scheduled appointment time will result in a charge equal to the full amount of the scheduled service or a return ticket fee of $115, whichever is greater. No refunds will be provided in these instances.

4. Rescheduling Fee: Rescheduling a confirmed appointment within 24 hours of its scheduled time incurs a 20% fee, based on the total invoiced amount. This fee is automatically deducted from any deposits or payments made.

Specific Conditions:

- Unpreparedness: No refunds will be issued for deposits or any payments if you lack all necessary customer-provided materials upon our technician's arrival. Ensuring the availability of required materials is essential to avoid service disruptions.

- TV Wall Mounters LLC Rescheduling: Should we need to reschedule an appointment, additional charges may apply. We strive to minimize any inconvenience and will communicate promptly about any necessary changes.

On-Site Cancellation:

If the service order is canceled while our technician is on-site, the installation process will be stopped immediately, and the full installation price will be charged. No refunds will be available for any payments made prior to this point.

Refunds for Next-Day Orders or Future Appointments:

Orders scheduled for the next business day or any future date are eligible for refunds, minus the 20% cancellation fee, if the order is canceled within 2 hours of placement. This does not apply to same-day orders.

Same-Day Order Information:

Given their immediate nature, same-day orders are not eligible for refunds, and no credits will be issued once the transaction has been finalized.

Forfeiture of Deposits:

Deposits will be forfeited if a service is canceled outside the allowed timeframes detailed in this policy or if the customer fails to inform us that the project will not proceed as initially planned. This includes situations where technicians arrive to find the service already completed by another provider.

No Refund After Commencement:

No refunds will be given for installation fees or deposits if an order is canceled after the technician has begun work.

Policy Changes:

Please be aware that our policies are subject to modification at any time, with or without notice. For the most current information, we recommend regularly reviewing this page. Your understanding and cooperation are crucial in helping us maintain the high-quality and dependable service TV Wall Mounters LLC is known for. We are grateful for your choice in us for your installation needs.

Provider warrants to you only that the installation will be performed in a good and workmanlike manner in accordance with any installation requirements of the manufacturer of the TV, home theater or smart home device, or component for a period of ninety (90) days from the date of installation. Provider will correct any installation defects at no cost to you if Provider is notified of the defect within the ninety (90) day warranty period.

Provider is not responsible or liable in any way for defects in the Product or any equipment, parts or materials used in connection with the Services. Products, equipment, parts or materials shall only be warranted by the manufacturer of the Products or other equipment or parts, and any claim arising from such defects shall be made solely against the manufacturer.

EXCEPT AS PROVIDED IN THIS SECTION, THE SERVICE IS PROVIDED “AS IS.” PROVIDER MAKES NO OTHER LIMITED REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. PROVIDER EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES.

LIMITATION OF REMEDY. EXCEPT FOR YOUR LIMITED WARRANTY. YOUR EXCLUSIVE REMEDY AND PROVIDER’S ENTIRE, COLLECTIVE LIABILITY IN CONTRACT, TORT OR OTHERWISE, UNDER THIS AGREEMENT IS THE PERFORMANCE OF THE SERVICE IN ACCORDANCE WITH THIS AGREEMENT. IF PROVIDER IS UNABLE TO PROVIDE SUCH SERVICE, YOUR EXCLUSIVE REMEDY AND PROVIDER’S ENTIRE LIABILITY WILL BE THE PAYMENT OF ACTUAL DAMAGES NOT TO EXCEED THE CHARGE PAID BY YOU FOR THE SERVICE OR, IF NO CHARGE WAS PAID, THE THEN-CURRENT PUBLISHED CHARGE FOR THIS AGREEMENT. UNDER NO CIRCUMSTANCES WILL PROVIDER BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, EXPENSES, COST, PROFITS, LOST SAVINGS OR EARNINGS, LOST OR CORRUPTED DATA, OR OTHER LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT, OR OUT OF THE INSTALLATION, DE-INSTALLATION, USE OF, OR INABILITY TO USE THE TV, HOME THEATER OR SMART HOME DEVICE, OUT OF THE USE OF ANY SERVICE MATERIALS PROVIDED HEREUNDER.

THIS AGREEMENT GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF (i) INCIDENTAL OR CONSEQUENTIAL DAMAGES OR (ii) IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY.

INDEMNIFICATION YOU, THE CUSTOMER, AGREE TO DEFEND, INDEMNIFY AND HOLD HARMLESS PROVIDER AND ANY THIRD PARTY ACTING ON BEHALF OF PROVIDER FOR ANY CLAIMS (INCLUDING, BUT NOT LIMITED TO, ANY CLAIMS FOR NEGLIGENCE, GROSS NEGLIGENCE, OR WILLFUL MISCONDUCT BY PROVIDER OR ANY THIRD PARTY ACTING ON BEHALF OF PROVIDER) AND FOR ANY LOSSES, DAMAGES, LIABILITIES OR COSTS INCURRED BY PROVIDER (INCLUDING, WITHOUT LIMITATION, ATTORNEY’S FEES, DEFENSE COSTS AND EQUITABLE RELIEF) ARISING OUT OF OR IN ANY MANNER RELATED TO THIS AGREEMENT OR THE SERVICES PROVIDED BY PROVIDER OR ANY THIRD PARTY ACTING ON BEHALF OF PROVIDER.

TERMS AND CONDITIONS FOR TV MOUNTING AND INSTALLATION SERVICES